Last updated: April 11, 2026. This page explains, at a practical level, what information Sanatani.ai handles and how it is used in the product today.
What we collect
Account information from your sign-in provider, such as your name, email address, profile picture, provider name, and provider account identifier.
Profile and astrology inputs you provide, including birth date, birth time, place of birth, and optionally your current location and timezone details.
Family-member information you add, including name, relationship label, birth details, gender, and notes.
Chat content and chat-session history when you use Jyothshi Ji, Pandit Ji, or Acharya Ji.
Generated outputs tied to your account, such as kundali data, calendars, interpretations, matchmaking reports, and related metadata.
Feedback you submit, including survey responses, reactions, comments, and limited non-PII context attached to feedback events.
Technical and session information needed to keep the app working, such as authentication tokens, refresh cookies, browser-stored session ids, and optional analytics or reliability telemetry when configured.
How we use information
To authenticate you and keep you signed in.
To generate kundali, Panchang, Namakaran, matchmaking, muhurat, and chat features you request.
To personalize results for you and the family profiles you manage.
To store prior reports, chats, and generated artifacts so they can be reopened later.
To improve product quality, debug issues, measure usage, and review feedback.
To protect the service, enforce rate limits, and investigate misuse or security problems.
How information may be shared
With the OAuth provider you choose during sign-in, as part of authentication.
With infrastructure and service providers that help us run the product, such as hosting, storage, database, logging, authentication, and analytics providers.
With legal or regulatory authorities when required by law, or when reasonably necessary to protect users, the service, or our rights.
Within the app only as needed to deliver the features you request; for example, your family-member records are linked to your own account so reports can be generated for them.
Cookies and browser storage
The web app uses an HttpOnly refresh cookie to help restore authenticated sessions in the browser.
The app also uses browser storage for certain product functions, such as active chat session ids, post-login redirect state, feedback prompt state, and install-prompt dismissal state.
When analytics is configured, page views and product events may also be recorded to help us understand product usage.
Your controls
You can update your own profile details inside the app.
You can edit or delete family-member records you created.
You can delete saved chat sessions and saved matchmaking reports from the app experience where those items are managed.
You can log out at any time, which clears the browser session state used by the app.
For privacy questions or requests that are not self-service in the product, please contact us through the Feedback page.
Retention
We keep information for as long as it is reasonably needed to operate your account, provide requested features, preserve saved outputs, improve reliability, and meet legal or security obligations.
Some items may remain until you remove them from the app or ask us to review a privacy request.
Family and child data
The app allows an account holder to add family-member profiles, which may include children or other relatives.
If you add another person's information, you are responsible for having the authority and permission to do so.
Important note
Adding a Privacy Policy meaningfully reduces product risk, but it does not eliminate all legal risk. If you want stronger coverage, the next step should be a Terms page and a lawyer review of the live product, data flows, and jurisdictions you serve.